Remember that the goal of all communication is understanding. When communicating things that are complex, face-to-face communication allows you to see if the other person is following what you are saying. They are able to ask for clarification and the possibility of misunderstanding is reduced. If you sent a text message or email and find yourself having to reply more than twice for clarification, pick up the phone and call the person.
Use face-to-face communication when negotiating on the job. You can confirm what was agreed upon via email. But the initial conversation should be person-to-person.
Communicate in person when you are communicating about sensitive subjects. When you communicate through written word, people often go back and pick apart your words searching for the real meaning behind the words, and making assumptions about what you meant by the words that you used or didn’t use.
Be considerate enough to use face-to-face communication when ending a relationship. People shouldn’t have to find out that their relationship is over via a change in someone’s relationship status on social media. Text messages are not appropriate for breaking up. Treat the person how you would want to be treated.
Communication is about more than just words. It is about meaning. Face-to-face communication allows you to explore the meaning behind the words by observing facial expressions, tone of voice, inflection, and body language. When communicating, remember that there is a great difference between convenient and effective.